Compliments and Complaints

Compliments

If you are pleased with the service(s) you have been provided with and you would like to share your experience with us, please get in touch. You can send us an email at hsciangus.tayside@nhs.net or telephone 01307 474842.

Complaints

The Angus Integration Joint Board (IJB) is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.

The NHS and Social Care complaints handling procedures have been aligned to provide clarity and consistency. If your complaint is in relation to both health and social care services, you do not have to contact each organisation. Your complaint will be shared as appropriate within the Angus Health & Social Care Partnership.

You only need to complain once, and can choose which organisation to contact.

For more information and advice on how to make a complaint please read our document Angus Integration Joint Board Complaints Handling Procedure