Angus Health and Social Care Partnership have seen an increase in the number of Community Alarm users who do not wear their call pendants. The Partnership have developed a poste to raise awareness of the importance of wearing a call pendant. The poster will be provided to people at the point of installation of a community alarm or at someone’s review.
People who have a community alarm can communicate with a control centre staff 24 hours per day, seven days per week if they need support or help. To communicate with the control room staff people need to be wearing their pendant at all times. Failure to wear the pendant causes considerable delay to people accessing the help they require.
George Bowie, Head of Health and Community Care Services, South Angus said “We have become more aware of people who have required help or support but have been unable to access this because they have not been wearing their community alarm pendant. Please help us to help you – wear your pendant at all times.”
Pendants can be worn around the neck or as a watch.