ANGUS HEALTH AND SOCIAL CARE PARTNERSHIP UPDATE
We fully appreciate that this is a worrying time for everyone, especially those living at home who need health and social care services, care home residents, families and carers.
In Angus we are working closely with NHS Tayside, Angus Council, the Scottish Government and other national organisations to monitor and respond to the local and national situations.
While this is an unprecedented situation, it is something that we have planned for, and we are now putting our contingency plans into action.
We are doing all we can to ensure essential services continue to be delivered while minimising disruption wherever possible. However, we have had to implement some contingency measures to ensure critical services can be maintained. These will continue to be reviewed as the situation develops but we will keep you updated as required.
Your co-operation and understanding at this difficult time is really appreciated.
We will concentrate resources to make sure vital services are maintained, with greatly reduced staffing levels expected in the coming weeks.
Delivering essential services
Our highest priority is to ensure that essential services can be delivered to support vulnerable people, and we are working closely with partner agencies to ensure that people continue to be cared for, and supported at home.
Staffing levels and our ability to deliver services is an extremely serious issue and huge emphasis is being placed on planning and emergency contingency measures.
We expect to see significant staff absence over the months ahead due to the combination of illness, self-isolation and leave to care for family following the national decision to close schools.
Guidance has been given to staff on Coronavirus in line with government advice, asking those with symptoms to stay at home for seven days and other family members for 14 days. Staff in the higher risk groups, such as those who are pregnant or have an underlying health condition, have been asked not to attend work and make arrangements to work from home if possible.
All our staff are following the national guidance when visiting people in their own homes.
Interim Chief Officer, Gail Smith:
“Whilst our ability to deliver all our usual services will be affected in the coming weeks, I would like to reassure you that our dedicated staff will make every effort to ensure that essential services can continue and all those who need our help can get it. We are especially grateful to family members, cares and volunteers who are helping us at this time”
The NHSInform website is still the fastest way for people to get the latest health advice and information about coronavirus (COVID19). People with serious or worsening coronavirus symptoms can call NHS 24 on 111, day or night, seven days a week. This provides a straightforward, dedicated route to clinical advice and support.
There is also a free NHS 24 helpline 0800 028 2816 (8am to 10pm) for people without symptoms looking for general information on coronavirus.